{"id":13903,"date":"2020-03-25T08:27:31","date_gmt":"2020-03-25T08:27:31","guid":{"rendered":"https:\/\/www.zuken.com\/en\/?p=13903"},"modified":"2024-02-13T14:42:30","modified_gmt":"2024-02-13T14:42:30","slug":"taking-care-of-customers-through-the-covid-19-crisis","status":"publish","type":"post","link":"https:\/\/www.zuken.com\/en\/blog\/taking-care-of-customers-through-the-covid-19-crisis\/","title":{"rendered":"Taking Care of Customers Through the COVID-19 Crisis"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":13398,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[244],"tags":[11696,11892,11672,11891,11673],"class_list":["post-13903","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-markets","tag-covid-19","tag-customer-support","tag-licensing","tag-training","tag-work-from-home"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.8.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Taking Care of Customers Through the COVID-19 Crisis - Zuken EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zuken.com\/en\/blog\/taking-care-of-customers-through-the-covid-19-crisis\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Taking Care of Customers Through the COVID-19 Crisis\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zuken.com\/en\/blog\/taking-care-of-customers-through-the-covid-19-crisis\/\" \/>\n<meta property=\"og:site_name\" content=\"English\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/zukenglobal\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-25T08:27:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-13T14:42:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.zuken.com\/en\/wp-content\/uploads\/sites\/2\/2020\/03\/work-safety-1022x480-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1022\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Knight\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@zukeneurope\" \/>\n<meta name=\"twitter:site\" content=\"@zukeneurope\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Knight\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.zuken.com\/en\/blog\/taking-care-of-customers-through-the-covid-19-crisis\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.zuken.com\/en\/blog\/taking-care-of-customers-through-the-covid-19-crisis\/\"},\"author\":{\"name\":\"Mark Knight\",\"@id\":\"https:\/\/www.zuken.com\/en\/#\/schema\/person\/96737037fe36170c721b918fb53355a7\"},\"headline\":\"Taking Care of Customers Through the COVID-19 Crisis\",\"datePublished\":\"2020-03-25T08:27:31+00:00\",\"dateModified\":\"2024-02-13T14:42:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.zuken.com\/en\/blog\/taking-care-of-customers-through-the-covid-19-crisis\/\"},\"wordCount\":8,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.zuken.com\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.zuken.com\/en\/blog\/taking-care-of-customers-through-the-covid-19-crisis\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.zuken.com\/en\/wp-content\/uploads\/sites\/2\/2020\/03\/work-safety-1022x480-1.jpg\",\"keywords\":[\"COVID-19\",\"Customer Support\",\"Licensing\",\"Training\",\"Work from Home\"],\"articleSection\":[\"People &amp; 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